Marlene Ross

Diplom Betriebswirtin BWL, EASA Professional Pilot (PPL)

Photo of Marlene Ross Photo by Alexander Gloeckner
stage
Marlene Ross
Diplom Betriebswirtin BWL, EASA Professional Pilot (PPL)
Die Zukunft soll man nicht voraussehen wollen, sondern möglich machen. -Antoine de Saint-Exupéry

Die Zukunft soll man nicht voraussehen wollen, sondern möglich machen.
-Antoine de Saint-Exupéry

skills

professional Skills

Change Management
Commercial Management
+10 Years in Sales & Marketing
Partnership & Cooperation…
Customer Experience &…

personal Skills

Leadership & Motivation
Solution Orientation
Flexibility, Innovative and full…
Fun & always with a smile
Visionary & Target-Driven

passionate Skills

Social Engagement
Aviation
Sports
Coaching & Training
Nature & Landscape
Change Management with a focus on:
#BusinessStrategy
#Processoptimization
#Consulting
#Improvementofinter-divisionalprocesses
#Budgetresponsibility
#CrisisManagement
Commercial Management with a focus on:
#Improvement&Development
#eCommerce
#Revenue
#Network
+10 Years in Sales & Marketing with a focus on:
#Leadership&Development
#InternationalSales
#BusinessSalesCoaching
#Product&MarketingExpertise
#InnovationManagement
#SalesforceTraining
#Strategy
#Setup
#Digital&DataIntelligence
#ImprovementStrategy
#ProcessOptimization
Partnership & Cooperation Management with a focus on:
#PremiumPartnerManagement
#AncillaryManagement
#NegotiationExpert
#PartnershipManagement
#PartnershipDevelopment
#StrategyandRevenueManagement
#PartnershipSegmentationandClusterAnalyst
#skillsProfessionalMarketing
Customer Experience & Innovation with a focus on:
#AirlineandHotelCatering&HospitalityStandards
#ProdctImprovement
#AirportGroundProcedures
#Communication
#SupplierManagement
#CustomerJourneyImprovementManagement
#ProductManagement
Leadership & Motivation with a focus on:
#Strongengagement
#Teamspirit
#Leadership
#Enthusiasm
#Optimism
#Leanin
#Positivity
Solution Orientation with a focus on:
#Targetoriented
#"yeswecan"attitude
#organisationaltalent
#fluentlyinmanylanguages
Flexibility, Innovative and full of ideas with a focus on:
#Creative
#Answer-notquestion-oriented
#Yes-we-canapproach
Fun & always with a smile with a focus on:
#Fun&Positivity
#cooperative
#cheerful
#communicationexpert
Visionary & Target-Driven with a focus on:
#Opportunityvisionary
#High-achiever
Social Engagement with a focus on:
#LionsClubsInternationalMitgliedDistrikt111
#Deutschland(since2016)
Aviation with a focus on:
#PPLPrivatePilotLicense
#FlightClubArdexBerlinBrandenburg
Sports with a focus on:
#Running
#Marathon
#Ski
#Swimming
Coaching & Training with a focus on:
#Businessforthenewage
#ThinkdifferentTrainings
#Motivation
#Inspiration&Motivation
Nature & Landscape with a focus on:
#Hiking
#Havelland
proud of

I am open-minded, upfront and positive. I always have a smile. My energy is my fuel to be successful and positive... I love to help, support and work out things together.

personal

The fundamental driver of my success is and will always be, people working together. To be successful in business, and in life, you need to connect and collaborate.

professional

"If you do what you've always done, you get what you've always gotten." I am proud to have multiple experiences throughout the airline industry. A great pleasure working with different people and within different management set ups.

personal
exposure
experience
professional
Director Commercial
NIKI Luftfahrt GmbH, Berlin / Vienna
2017/10 - present
professional
Vice President Customer Experience & Innovation
Air Berlin PLC & Co, Berlin
2017/07- 2017/10
professional
Head of Sales Central Europe / 9 direct reports
easyJet Airline Company Ltd., Berlin
2015/04 - 2017/06
professional
Director Regional Management Germany / 8 Direct Reports
Lufthansa Group, Lufthansa Passage
2007/09 - 2015/04
professional
Lufthansa Private Jet
Lufthansa Group, Lufthansa Passage, USA
2006/05 - 2007/09
professional
Working Student
Daimler AG, Sales Organisation Germany
2004/08- 2006/05
education
Stipendium: Marketingstrategie und Kommunikation
Hawai’i Pacific University, Hawaii, USA
2005/06 – 2006/01
education
Studium der Internationalen Betriebswirtschaftslehre
Hochschule für Wirtschaft und Recht, HWR Berlin
2003/09 – 2007/08
professional
HR Manager
Maritim Hotels, Köln/Bremen
2002/01 – 2003/08
education
Trainee in Hotel Management
Maritim Hotels, Bremen
1999/08 – 2002/01
portfolio

Aviation Ardex

Role: Private Pilot

Flying in a friendly and professional atmosphere.

Lions International

Role: Active club member

Social engagement in a great club.